Organize access through roles and permissions based on each user’s responsibility.
Own-product case study · Healthcare
Consultorio360: centralizing clinical operations without reducing the product to an appointment calendar
Consultorio360 is a clinical platform by 12 Bits Media Group designed to bring scheduling, reception, medical records, prescriptions, billing and indicators into one role-based environment.
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Design challenge
The design challenge: a medical visit does not begin or end on the calendar.
Scheduling is only one part of the workflow. Operations need continuity across reception, consultation, clinical information, documents, billing and administrative follow-up. The product is structured so these stages share context without treating every user as if they had the same responsibilities.
Product principles
Decisions that shape the architecture.
Maintain continuity between scheduling, reception and the clinical record.
Integrate prescriptions and clinical documents into the care workflow.
Connect billing, reports and indicators to operating activity.
Public capabilities
Consultorio360
Scheduling and receptionDigital medical recordsPrescriptions and clinical documentationBillingReports and indicatorsRole-based permissions
What this product demonstrates
Consultorio360 demonstrates an approach to vertical software: model the end-to-end workflow, separate responsibilities by role and design modules that share information instead of accumulating disconnected tools.
This case study describes public product capabilities and functional architecture. It does not publish clinical, financial or customer performance metrics that are not publicly documented.Your project
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